Shipping policy

Processing Time Orders are typically processed within 1-3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Times Delivery estimates vary by carrier and destination. Standard domestic shipping within the United States generally takes 5-10 business days after processing. Expedited options may be available at checkout. All delivery times are estimates and are not guaranteed.

Shipping Carriers We ship via major carriers including USPS, UPS, and FedEx. Once your order ships, you'll receive a tracking number via email.

Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method.

International Shipping We primarily serve customers in the United States. For international shipping inquiries, please contact us at support@reliefclick.com.

Lost or Delayed Packages Once an order is transferred to the carrier, ReliefClick is not responsible for delays caused by the carrier, weather, customs processing, or other events outside our control. If your package appears lost, please contact us at support@reliefclick.com and we'll do our best to help resolve the issue.

Damaged Items If your order arrives damaged, please contact support@reliefclick.com immediately with photos of the damage so we can assist you.