Frequently Asked Questions

What is ReliefClick?

ReliefClick is an ergonomic home office brand offering products designed to reduce strain and improve comfort — including vertical mice, mouse pads, foot rests, standing desks, and desk accessories. We're focused on helping people work more comfortably.

What products does ReliefClick sell?

We sell ergonomic peripherals and desk accessories including: vertical wireless mice ($29.99), ergonomic mouse pads with wrist support ($14.99), foot rests with massage rollers ($34.99), electric height-adjustable standing desks ($199), L-shaped corner desks ($79.99), portable laptop desks ($39.99), desk clip power strips with USB-C fast charging ($24.69), heating/vibrating massage pads ($31–$38), and screen cleaning kits ($14.99).

How do I contact ReliefClick?

You can reach us by email at support@reliefclick.com or by phone at (303) 731-5126.

What is your return policy?

We offer a 30-day return policy. Items must be in original, unused condition with original packaging and proof of purchase. To start a return, email support@reliefclick.com — we'll send a return shipping label. Refunds are processed within 10 business days of receiving and inspecting the return. Sale items and gift cards are non-returnable.

How long does shipping take?

Delivery times are estimates and vary by carrier and location. Standard domestic shipping generally takes 5-10 business days after processing. Once your order is handed off to the carrier, tracking info will be provided.

Do you ship internationally?

We primarily serve US customers. EU customers have a 14-day cooling off period for returns. For international inquiries, contact support@reliefclick.com.

How do I exchange an item?

We don't process direct exchanges. Return your item for a refund and place a new order for the replacement. Contact support@reliefclick.com to initiate the return.

How is my personal data used?

We collect contact, transaction, and usage data to process orders, improve our services, and communicate with you. We do not sell your data. You have rights to access, correct, or delete your information. See our full privacy policy for details.